The building types it is built for.

Building types

• 01

  Shopping centres

  The landlord owns the building and lets the space.

  Shoppers ask for brands, services and amenities, including ones that are not there.

  That is a leasing signal, located to the entrance and the floor it was asked from, and it has direct commercial value to the landlord.

• 02

  Universities

  Dense estates with repeat visits and a single operator.

  Students ask about catering, study space, opening hours and services, and they ask the same building every day.

  Universities already collect student experience data and already act on it. The record adds what students asked for and where the campus fell short.

• 03

  Airports

  Dwell time is already a managed revenue variable in a terminal.

  Passengers ask about seating, food, retail and timing, by pier and by hour.

  The record shows what they looked for airside and what they could not find.

• 04

  Hospitals

  Staff carry the highest interruption load of any building type, answering the same questions from people who are already under strain.

  The building can answer the routine ones itself and record what people came for.

  Hospitals also set the highest privacy bar. The sensing produces counts, not images, and the record holds no link to the person who asked.

• 05

  Offices

  A single operator, repeat occupants and an existing integration path through workplace systems.

  Occupants ask about space, catering and facilities.

  The record shows the workplace team what people asked for and where the building fell short.